Are employees compensated when injured while violating company rules?

By Beth Giebel, Esq.

Employers can be surprised and frustrated to learn that an employee who is injured while violating company safety rules can still receive workers’ compensation benefits.

This isn’t always the case.

In these situations, it is possible to deny liability for an injury on the basis of the “prohibited act” defense, but the employee’s injury must occur as a direct result of a violation of a clearly stated, and consistently enforced, prohibited act, policy or rule.

A Minnesota case illustrates the applicability of this defense.

In Smith v Metro Transit , the employee, a bus driver, was driving his route when a passenger wanted to get off at a non-designated stop. The employee did not feel it was safe, so declined to stop. At the next designated stop, the passenger spat in the employee’s face as he exited the bus. The employee then got off the bus and chased after the passenger. When the employee caught up with the passenger, the passenger shoved the employee, causing him to fall and injure his shoulder.

Employee injured while violating policy

The employer, Metro Transit, had published a bus driver’s guide that established guidelines for bus drivers in terms of dealing with unruly passengers. Their bus drivers were instructed to “avoid physical confrontations wherever possible and were told to refrain from leaving the bus operator’s seat to settle disputes unless it was necessary to do so in self-defense.”

The employee had previously acknowledged these work rules and had been disciplined for violating them.

The compensation judge denied the employee’s claim and found that the injury occurred as a direct result of the employer’s prohibited act. The Minnesota Workers’ Compensation Court of Appeals affirmed the denial of compensation, and reviewed the six factors to consider in determining whether the prohibited act defense would disallow the employee’s claim:

  • Whether the employee knows of the prohibition;
  • Whether the prohibition was customarily observed;
  • Whether the employer took reasonable steps to enforce the prohibition;
  • The reason for the prohibition;
  • Whether the performance of the prohibited act was unreasonably dangerous; and
  • Whether it was reasonably foreseeable by the employer that the expressly prohibited act would occur.

Violations of safety standards

Violations of standard safety procedures, such as failure to wear a hard hat or eye protection, do not typically bar compensation if an employee is injured while otherwise performing his or her authorized employment activity.

Failure to abide by safety policies and procedures may provide the basis for disciplinary action against the employee, but the presence or absence of safety equipment does not necessarily give rise to a prohibited act defense.

Depending on the laws in your state, failure to follow safety rules could result in decreased compensation.

For example, in Wisconsin, compensation is decreased by 15 percent  if an injury is caused by the employee’s failure to use a safety device, provided in accordance with a statute or with a Wisconsin Department of Workforce Development administrative rule, if the device is adequately maintained and its use is reasonably enforced. Compensation is also reduced if the injury is caused by the employee’s failure to obey a reasonable safety rule adopted and enforced by the employer where notice is given.

Create a ‘prohibited acts’ policy

Having policies that clearly articulate prohibited practices at the workplace can improve the safety and health of your employees, decrease costs and missed work days, help control your workers’ compensation premium and send a strong message that may warrant a denial of compensation for certain injuries.

But having a policy is just the first step. Be sure to:

  • Clearly identify prohibited acts
  • Communicate prohibitions to employees
  • Consistently enforce policies
  • Discipline violations of the policies

This will help make your policy as effective as possible in preventing injuries among your employees.

This is not intended to serve as legal advice for individual fact-specific legal cases or as a legal basis for your employment practices.

SFM recognized as breastfeeding supportive employer

Bloomington MN mayor Gene Winstead with SFM's Jody Rogers and Mickey Willard
Bloomington Mayor Winstead with Jody Rogers and Mickey Willard

SFM was recently recognized by the City of Bloomington as one of eight local employers who are supportive of breastfeeding mothers in the workplace. 

Senior Vice President, Human Resources Jody Rogers and HR Business Partner Mickey Willard accepted the award from Mayor Gene Winstead at an August Bloomington City Council meeting.

The award is part of the city’s Breastfeeding Awareness Month social media campaign to raise awareness of breastfeeding in the workplace laws, and encourage more employers to increase support of working mothers. 

SFM was nominated by one of its employees for providing a room for mothers to pump at work, ability to occasionally bring children to work when daycare or school aren’t options, and flexible work hours.

“I am proud that we received this nomination from one of our employees and that our moms feel taken care of and valued by SFM,” said Rogers. “SFM genuinely cares about its employees, and we are passionate about providing a family-friendly environment.”

Willard echoed her sentiments. 

“SFM truly affords people the opportunity to have a family and a career. Our continued support of working parents is evident with this award. SFM promotes family first, and supporting new moms with their breastfeeding goals after they return to work is a great example of how we do this,” said Willard.

Several SFM mothers were interviewed by the City of Bloomington for the following video that they hope will encourage more employers to follow suit. 

Other Bloomington employers recognized include Edmentum, HealthPartners, Minnesota Gastroenterology, P.A., NorthMarq, Prime Therapeutics, TRIA Orthopaedic Center and UMB Bank. 

View more news about SFM

Preventing and responding to burns in kitchen environments

If you cook often, you’ve probably been burned once or twice in your own kitchen. Now, imagine working in a kitchen where the pots are bigger, the heat is stronger and the pressure is higher. It’s easy to see why food service workers are at high risk for burns. According to the Bureau of Labor Statistics, 6,910 workers in the accommodation and food services industry lost time from work in 2017 due to burns caused by heat.  

Common causes of burns in professional kitchens

Food service employees can get burned in a number of ways, including:

  • Spilling hot water or hot oil on the skin
  • Being engulfed by burning-hot steam
  • Slipping and falling while carrying something hot
  • Pulling a hot item out of the microwave without the proper protective equipment or lifting its lid too soon
  • Touching a hot oven rack

How can kitchen workers prevent burns?

Follow these tips to prevent burns in restaurant and other kitchen environments:

  • Use personal protective equipment, including forearm protection
  • Use two people to handle awkward pans
  • Use a cart to move hot objects
  • Pay close attention to the task at hand
  • When working with fryers, fill baskets no more than halfway, shake off excess ice crystals before placing fryer baskets in hot oil and follow directions when adding or disposing of fat or oil
  • Use caution when preparing hot drinks or using machines that dispense hot liquids, keeping your hands out of the areas where liquids are dispensed
  • Never use a wet towel as a potholder
  • Clean up spills immediately and wear slip-resistant shoes to prevent slips and falls

This video from WorkSafeBC features food service workers talking about how they prevent burns and scalds:

Additional resources on preventing kitchen worker burns

This is not intended to serve as legal advice for individual fact-specific legal cases or as a legal basis for your employment practices.

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