Check premium audit status in SAM

You can now see whether your customers have submitted their premium audit information in SFM Agency Manager (SAM).

To view a policy’s premium audit status:

  1. Go to the “Policies” tab and your list of policies will appear.
  2. Select the policy you want to check on from the list, and the overview screen will appear.
  3. Click “Audit summary” on the left.

From the audit summary screen, you’ll be able to see details on any open audits including the date the audit was opened, current audit status, and correspondence sent to the policyholder.

Also, here are a few other reminders on recent SAM upgrades:

 

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Remind South Dakota policyholders to submit independent contractor form

General contractors or contractors who sub-contract work to independent contractors should remember to have the sub-contracted individuals complete the South Dakota Affidavit of Exempt Status form.

The South Dakota Affidavit of Exempt Status, when signed, creates a presumption that an individual independent contractor is not an employee for the purposes of the state’s Workers Compensation Act. Few things to note about the affidavit:

  • The affidavit only creates a rebuttable presumption; the presumption is not bulletproof to additional fact finding during a claim, audit or legal proceeding
  • The affidavit may not be completed by independent contractors who could be considered an employer or by owner-operators
  • The SFM Independent Contractor checklist does not replace the affidavit and does not create the same presumption

The affidavit creates the strongest presumption of employee v. independent contractor status. Without this affidavit, SFM must start with the presumption that the individual is an employee of the insured/contractor/general contractor.

Due to these factors, it is critical that where appropriate the affidavit is completed, signed, and returned to SFM for documentation purposes. Having these on file will speed up employee v. independent contractor determinations on both claims and audits.

The Affidavit of Exempt Status, as well as other workers’ compensation forms, can be found on the South Dakota Department of Labor and Regulation website .

 

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Join the SFM Foundation for its 2024 fall event

Don’t miss SFM’s fall event, the Minnesota Sip & Shop for Scholarships.

Set for 6-9 p.m. Thursday, Nov. 7, the event will be held at the Westin Edina Galleria in Edina, Minn.

Enjoy an evening of wine and brew tastings, raffles, shopping, silent auction and appetizers to support the foundation’s cause. Proceeds from the event help fund multi-year scholarships for Minnesota and Iowa students affected by workplace injuries.

Activities include:

  • Wine, craft beer and cider tasting
  • Raffles for prizes
  • Shopping, with wares available from local vendors

Find more details about the Minnesota Sip & Shop for Scholarships on the SFM Foundation’s website .

In addition to the in-person event, there will be an online silent auction from Nov. 4-7. The SFM Foundation’s fall bowling event in Iowa was held Oct. 17.

About the SFM Foundation

The SFM Foundation  is a nonprofit that helps families affected by workplace injuries by providing scholarships to children of workers disabled or killed in work-related accidents. The financial burden of putting a student through college is real. Add a catastrophic injury into the mix and affording college is an even bigger challenge. We help education be more affordable for these students and their families by offering multi-year post-secondary scholarships.

 

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Injured workers can now text SFM directly

SFM recently made it easier for injured workers to connect with the company by adding a new texting feature.

The platform allows injured workers to contact SFM’s claims team, as well as nurse case managers. Additionally, the texting software allows provides:

  • The ability for injured workers to send information about return to work, including photos for items such as mileage
  • Automated text messages letting injured workers know they will get a response if they text outside of regular business hours
  • The ability for multiple SFM employees to assist on the same text thread
  • SFM contact information, including a name, as soon as an injured worker opts in

In addition, if an injured worker has a language preference other than English, they can contact their claims rep to arrange for translation.

“One of the primary reasons for adding a texting option is that it often elicits faster responses than email or even phone calls,” said Angie Andresen, SFM’s Vice President of Claims. “A majority of people these days are never far from their phones, and texting has become a more common method of corresponding with companies for many people.”

The new feature went live Oct. 10, 2024.

Legal consequences of a motor vehicle accident

This is the final piece in our four-part series of SFM blogs recapping our June 2024 webinar, Driving Safety, An SFM webinar for policyholders .

The fundamental workers’ compensation issues associated with unsafe driving were outlined in several portions of SFM’s webinar.

But what about the legal consequences?

Tom Davern, Senior Defense Counsel at SFM’s in-house law firm, who has nearly 20 years of experience in the field, examined several legal aspects of a driving incident for employers to consider, including so-called vicarious liability, which means that that the vehicle’s legal owner is legally responsible for the alleged negligence of an allowed driver.

 

 

Highlights of Davern’s portion of the webinar also include:

  • Liability of the driver and lawsuits
  • No-fault laws
  • Negligence and its implications
  • Specific examples

You can also view the complete recording of webinar , and be sure to check out previous blogs in our series:

Lastly, you can find previous SFM workers’ compensation webinars on our website.

Managing safe driving at work

This is the third in a four-part series of SFM blogs recapping our June 2024 webinar, Driving Safety, An SFM webinar for policyholders .

Employers know that save driving is important, but how can they convey that to workers and ensure those practices are put into place?

Answering that question during SFM’s safe driving webinar was Jason Clausen, Loss Prevention Specialist.

“Managing your driving exposure has similarities to other hazards you manage in the workplace, but the consequences of a motor vehicle accident can be significant,” said Clausen, who is also a reserve deputy sheriff in Iowa. “It is common knowledge that driving is hazardous and even the safest drivers can have a bad day on the road. Knowing how to create a driving program, set expectations, provide training and uphold your safe driving expectations goes a long way in helping reduce the risks while driving.”

 

 

Clausen’s presentation touched on eight key points regarding managing safe driving for the workplace:

  • Organizational commitment to safe driving
  • Having written policies and procedures in place
  • Selecting safe drivers
  • Creating signed agreements for safe driving
  • Ensuring strong processes for vehicle selection, maintenance and inspection
  • Establishing a crash reporting and inspection process
  • Crafting a disciplinary action system
  • Providing driving training

Meanwhile, he also talked about specific scenarios, safe driving techniques, modern tools for safety and more.

Check out the complete recording of webinar , and keep an eye out for other blogs highlighting sections of the presentation.

Lastly, you can find previous SFM workers’ compensation webinars on our website.

The work comp claims process following a driving incident

This is the second in a four-part series of SFM blogs recapping our June 2024 webinar, Driving Safety, An SFM webinar for policyholders .

What does the workers’ compensation claims process look like following a driving incident?

That was what Colleen Drum, SFM Claims Technical Specialist, discussed during our recent webinar dedicated to safe driving.

Her presentation illuminated several important factors for policyholders to consider following a driving incident, including:

  • What is, or is not, a work-related driving crash
  • Employer policies regarding driving
  • The process for reporting claims

See her portion of the webinar here:

Other highlights of Drum’s presentation included:

  • The importance of filing claims immediately
  • Examples of first report of injury forms
  • The basics of claims assessments
  • Subrogation efforts, in certain situations
  • The information needed to move forward with a claim
  • The benefits of light-duty jobs for injured employees

Drum also outlined how investigations, and video evidence, function in case of a claim regarding driving-related work injuries. She detailed the different types of claims and what employers should do under each situation, as well as return-to-work considerations, medical exams and more items for employers to monitor.

It’s also vital to note how disputes can arise during a litigated claim involving a driving incident.

Check out the complete recording of webinar , and keep an eye out for other blogs highlighting sections of the presentation.

Lastly, you can find previous SFM workers’ compensation webinars on our website.

SFM featured resources: Avoiding common injuries

Sometimes, it’s best to start with the basics. From a workers’ compensation perspective, that starts with avoiding common injuries.

While employers may fear a catastrophic injury at work, but helping prevent the everyday incident is just as important. Plus, cutting down on common injuries will help reduce claims and improve your bottom line.

Here are three featured resources for avoiding common injuries.

1. Lift safely (5-Minute Solution)

This resource gives you a quick reference on the four keys to lifting items in a safe manner. It also comes with three bonus tips to keep employees safe.

For more information, see our blog Safe lifting techniques for preventing injury.

2. Dude, focus! (poster)

This poster generates awareness of the hazards of using a device or being distracted while walking or working and promotes safety. See the poster in the SFM Resource Catalog.

Looking for more in-depth information on limiting workplace distractions? Check out our blog, Constant distraction can harm employees’ well-being.

3. General housekeeping (SIT)

This Supervisor Initiated Training (SIT) helps you address specific safety issues, including the importance of maintaining a tidy workspace. Download it now.

For more ways to keep your employees safe, search our resource catalog.

The data on dangerous driving

This is the first in a four-part series of SFM blogs recapping our June 2024 webinar, Driving Safety, An SFM webinar for policyholders .

What does the underlying data say about dangerous driving?

As part of SFM’s safe driving webinar, Abby Halland, Senior Business Intelligence Technical Analyst, broke down the workers’ compensation costs of dangerous driving, as well as public perception regarding certain unsafe activities.

Pulling information from SFM’s own database and the AAA Foundation for Traffic Safety, Halland discussed:

  • Claims costs for motor vehicle crashes
  • Litigation figures for claims involving crashes
  • Cultural perceptions of risky driving behavior

See her portion of the webinar here:

Interesting findings from Halland’s presentation include:

  • Claims from crashes are 2.5 times more expensive than all other claims
  • Crashes are litigated 40% of the time, compared to 15% for other types of claims
  • A survey by AAA found 30% of drivers used a handheld device while driving and 50% drive 15 mph or faster on the freeway

“It’s key that we review ways in which to reduce the occurrence of these claims and mitigate the severity,” Halland said.

Check out the complete recording of the webinar , and keep an eye out for other blogs highlighting sections of the presentation.

Lastly, you can find previous SFM workers’ compensation webinars on our website.

Preventing hand injuries in the workplace

Preventing hand injuries in the workplace is vital for a number of reasons.

In 2021-22, there were nearly 240,000 cases of hand injures that resulted in employees needing days away from work, according to the National Safety Council , with another 455,000 days away, restricted or transferred cases.

The two primary causes of hand injuries stem from hand tools and machinery.

Cuts, lacerations and even amputations can have a major impact on productivity and workers’ compensation.

In the manufacturing industry specifically, most modern equipment has safeguards to prevent against hand injuries. Still, they continue to happen.

“Sometimes, people ask, ‘Why would they stick their hand into a piece of equipment when they know it’s dangerous?’ We need to change the question from, why would they stick their hand in there to why can they stick their hand in there,” said Mike Fetting, SFM Loss Prevention Specialist. “One is too many.”

Consider your risk tolerance for using unguarded machines – it should be zero. If you’re unsure of how to guard your machine, you can see the Occupational Safety and Health Administration machine guarding eTool referenced below or ask your SFM contact.

The other key is observation, coaching and enforcement to ensure employees are not removing or disabling guards.

Another critical factor is using Lockout/Tagout when removing a guard for servicing, cleaning, setup, clearing, etc. SFM offers a useful 5-Minute Solution on Lockout/Tagout.

SFM has compiled two resources about hand safety to help employers prevent hand injuries in the workplace. They are specific to two industries in which hand injuries often occur:

Employers should also note that the federal Occupational Safety and Health Administration has a Machine Guarding eTool that focuses on recognizing and controlling common amputation hazards associated with the operation and use of certain types of machines.

Tips for safe tools and gloves

In addition to maintaining proper safety protocols regarding machines, employers should also do research about gloves and safe tools, Fetting said.

“Not all gloves are created equal, for both chemicals and lacerations,” he said. “Selection is important, but it can be tricky finding the perfect combination of protection and dexterity.”

Fetting recommends contacting glove manufacturers directly to determine the best glove for your operation.

Likewise, ensuring employees have the proper tools for their job is also important. Having the correct safety knife can make a big difference. The safest either have concealed blades or are fully automatic retractable smart knives. Some manufacturers also offer safety training videos for employers to peruse and share with employees.

Lastly, employers in some industries may want to consider if an item needs to be cut at all. If can be ordered to size, that may be a safer option.

Conclusion

Preventing hand injuries in the workplace, especially for companies in certain industries, and maintaining high safety standards should be paramount for all employers.

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