Why you need to watch out for workplace bullies

by Kathy Bray, Esq.

When you hear the word “bullying” do you think of a child being taunted on the playground, or a teen being harassed online?

Unfortunately, bullying doesn’t end with childhood. The Workplace Bullying Institute estimates that 60.3 million U.S. workers are affected by bullying.

As an employer, running an inclusive, respectful and bully-free workplace can help your employees and your organization thrive.

The following are some basics for employers on workplace bullying and how to prevent it.

What is workplace bullying?

Workplace bullying is repeated, health-harming mistreatment by one or more employees of an employee: abusive conduct that takes the form of verbal abuse; or behaviors perceived as threatening, intimidating, or humiliating; work sabotage; or in some combination of the above, according to the Workplace Bullying Institute.

What can employers do to prevent workplace bullying?

As an employer, you can institute policies and procedures to make your workplace welcoming for all. Take the following steps to promote a workplace that supports an open exchange of ideas, without fear of belittling or disrespect:

  • Employ intentional hiring and promotional practices that recognize and reward positive interpersonal relationship traits
  • Call references and past employers, and ask about whether the job candidate exhibited threatening or violent behavior
  • Do a thorough criminal background check
  • After hire, make anti-bullying and anti-harassment training part of your orientation process. Make sure your anti-harassment and business conduct policies include multiple avenues for reporting concerns
  • A retaliation policy is also important. By clearly prohibiting retaliation against anyone who reports a violation of the law or company policy, you’ll not only make it more likely that someone will come forward if they’re being bullied, but also remind employees that it may be illegal to discriminate against a good faith complaint reporting a violation of company policy

Consult with your legal counsel to lawfully structure your policies and procedures regarding workplace bullying.

Is it illegal?

That depends on the situation. If the bullying is based on race, color, religion, gender (including pregnancy), national origin, age (40 or older), a disability or genetic information it’s possible it could be a form of harassment , which is illegal. If you are operating in one of the 22 states or the District of Columbia with laws expressly preventing discrimination based on sexual orientation (e.g., Minnesota, Iowa, Wisconsin), bullying on that basis also could be actionable. Physical violence and threats are also illegal.

There’s a national campaign to pass a Healthy Workplace Bill , which would make workplace bullying illegal and allow workers to sue their bullies individually. The bill has been introduced in 30 states, according to the Workplace Bullying Institute website, but Puerto Rico is the first in the United States to enact a workplace bullying law, which was signed into law in August 2020 .

What does workplace bullying have to do with workers’ compensation?

Under the Occupational Health and Safety Act of 1970 , employers are required to provide a safe workplace. One aspect of workplace safety is addressing the risk of workplace violence , which OSHA defines as “any act or threat of physical violence, harassment, intimidation, or other threatening disruptive behavior that occurs at the work site.”

Getting employees back to work as soon as they are medically able is an important goal following an occupational injury. Creating a safe and positive workplace will increase the likelihood of return to work success.

Conclusion

Employees have a right to a safe workplace.

And employees who feel welcomed and happy are likely to be more productive, develop stronger relationships with their coworkers, and overall be more satisfied with their work. For more, read our blog, Why employee happiness is so important.

Originally published in July 2021; updated in September 2024.

Four steps toward building a successful safety program

If you were to ask employees who the leader of their organization is, most of them would say it’s the CEO, executive director, superintendent or owner.

But if you asked them who the safety leader is, would the answer be the same?

Leadership buy-in regarding safety efforts is critical to maintaining a productive workplace. And it also benefits the bottom line.

Creating an organizational culture where everyone is dedicated to building and maintaining a safe work environment requires commitment to safety from the top down.

A LinkedIn article from late 2023 discusses the importance of involving company leaders at every step of the process, including:

  • Safety committees
  • Audits, inspections
  • Training sessions

Still, it’s everyone’s job to set an example and make safety part of the foundation of your organization.

But if safety isn’t already ingrained in your organization’s culture, how do you get started? Here are four steps toward creating a safety program.

1. Set safety goals

To make your safety program effective, you need to set the right goals for your employees.

Focus on safe behaviors rather than risky ones. Choose goals that relate to safety indicators that are both meas­urable and specific to your workplace. The best behaviors to observe are those that will prevent injuries from happening. Review your injury records to look for any trends. This will give you a place to start.

For example, if you’re noticing a large number of back injuries due to lifting, you may want to create a safety goal around safe lifting practices. But rather than telling your employees that the goal is to go one month without injuries, instead focus on safe behaviors. Take 15 minutes every day to observe your employees at work and make a note of every time someone uses the proper lifting technique. Set a goal of observing 100 safe lifts in a week.

Not only can these observations encourage safe behaviors, but they can also help correct unsafe behaviors. If an employee doesn’t use proper lifting techniques, it won’t count against achieving the goal, but you can still observe what the employee is doing wrong and make corrections accordingly.

If you center your safety goals around risky behaviors or injuries, then it could cause employees to refrain from reporting workplace incidents. If you set a goal of going incident-free for a month, then if one of your workers is injured on day 28, they might wait to report the injury. No one wants to be the one to break the trend. But waiting to report an injury could lead to both further injury for the employee and decreased production for the company.

By setting positive goals, you can encourage safety without affecting injury reporting.

2. Use positive recognition

Reinforce safety culture with your employees through positive recognition.

When you’re doing your observation, take the time to recognize employees who follow proper protocols. This can be done verbally, or you can consider some sort of reward program.

Put together a safety program based on encouraging good behaviors that relate to the goals you’ve set. Perform regular checks and offer recognition when applicable, while also making note of any areas that need improvement. Have your supervisors do checks at varied times.

3. Get employees involved in safety

Once you demonstrate your commitment to safety, start getting more of your employees involved. Encourage workers at all levels to participate in the program and start talking to each other about safety.

Not only will this increase the number of eyes looking for ways to improve the safety of your workplace, but it will also increase personal awareness of dangerous behaviors and conditions.

Some options include:

  • Have your employees do safety observations among themselves
  • Ask them to fill out safety checklists
  • Start a safety suggestion box
  • Perform random knowledge checks

Try a few different tactics to see what’s most effective in getting your employees to start talking about safety.

You can also incentivize participation by offering rewards to employees who get involved in the program. Small prizes, such as $5 or $10 gift cards, are an easy way to encourage employees. You could also consider providing a free lunch or entering employees who participate into a drawing for a larger prize.

Once you get started, it will become second nature for your employees to communicate about safety.

“You know you have an effective safety culture when employees are willing to talk to each other when they’re doing something unsafe,” said SFM Director of Loss Prevention Lee Wendel.

4. Respond to employee concerns

Your employees need to see that you’re serious about creating a safe work environment. Once you have employees talking about safety, you need to make sure to be communicative and follow up on their observations.

If you have employees reporting safety concerns to you that go unanswered, the program will lose momentum, as well as credibility. Not only will this prevent you from improving safety, it could also cause things to swing in the other direction if your workers lose confidence in you.

It’s also the responsibility of senior leadership to make sure all supervisors and leaders who interact regularly with other employees are on board with a safety program. Supervisors need to allow employees time to engage with the safety program.

You’ll also have to ensure your supervisors are supporting any actions taken to correct a safety concern. If a supervisor contradicts a decision, that could bring a quick halt to your program.

Conclusion

Ultimately, when it comes to leadership in safety, your goal is to have all employees view themselves as safety leaders. But you are the person who can make that happen.

“The most common reason a safety program fails is due to a lack of leadership support,” Wendel said. “A senior leader has the power to make a safety program work or destroy it based on what they say and do.”

If you can show your commitment to safety by creating a dedicated program, listening to your employees and encouraging everyone to get involved, the entire company will follow your example.

Originally published in December 2020; updated in August 2024.

Preventing injuries among aging workers

​By 2032, nearly 25 percent of the U.S. workforce is projected to be 55 and older, according to the U.S. Bureau of Labor Statistics (BLS).

And surveys show that more and more Americans are working past the traditional retirement age of 65.

What does it mean for your company? How can you prevent injuries as your workforce ages?

Why older workers are at higher risk for serious injury

Although older workers are injured less frequently than younger workers, their injuries are typically more severe and take longer to recover from.

They may have comorbidities, such as diabetes or heart disease, that lead to slower recovery and higher medical costs — older workers typically take twice the recuperation time of younger employees, according to the BLS .

There are physiological reasons why aging employees are at higher risk for serious injury.

The first is muscle strength. The aging process leads to distinct muscle mass and strength loss, according to the National Library of Medicine . In fact, muscle strength declines from people older than 40 between16.6% and 40.9%.

The second is hearing and vision loss. As people age, the chances of experiencing hearing and vision loss increase. These changes can make employees less aware of their surroundings, and therefore more susceptible to injury. For example, a construction worker who can’t hear the warning beep of a vehicle backing up.

But the No. 1 risk for older workers is falls, and they can result in more serious injuries than you might expect. For example, workers who’ve slipped and fallen on ice while shoveling have ended up with multiple fractures or even traumatic brain injuries.

Four tips for preventing injuries among older workers

Workplace safety is important for all your workers, no matter their age or experience level. A comprehensive safety program will benefit your entire workforce.

Here are a few practical ideas to better protect your older workers in particular.

1. Enhance injury prevention through a wellness program

Employers can help prevent strains, sprains and falls by encouraging improved flexibility, strength and balance.

Consider starting a flex and stretch program, walking program or covering all or a part of the cost of gym memberships — especially if there’s one nearby with a pool. Swimming is a great form of exercise for injury prevention because it improves strength and flexibility without high impact.

Some companies are constructing workout centers onsite for employee use or holding exercise classes such as yoga, Pilates or Tai Chi.

2. Prevent slip-and-fall injuries

Ensure a safe working environment by maintaining parking lots and sidewalks, keeping walkways dry and clear of clutter and applying slip-resistant floor treatments in appropriate areas. Then, make sure your employees are aware of the risks of slip-and-fall injuries.

Oftentimes, simple steps like wearing appropriate footwear, walking cautiously in wet or slippery conditions and using handrails can prevent a fall.

For employees who spend any time working outside during the winter — like bus drivers, maintenance workers or playground supervisors — encourage wearing traction footwear. Employees who work in environments that are sometimes wet or greasy, such as kitchens or hospitals, should wear slip-resistant footwear. (See a list of slip-and-fall prevention vendors recommended by SFM.)

3. Make sure employees can meet the physical requirements of the job

For new hires, require a pre-employment physical to ensure they are capable of all the tasks the job requires. Make sure the person doing the testing has an up-to-date job description that includes all the essential functions. As part of the examination, have the physician review a medical history questionnaire, which may reveal issues not apparent during the physical exam. The cost of testing will likely pay for itself if you prevent even one back or shoulder injury.

State laws and the federal Americans with Disabilities Act govern how pre-employment physicals can be conducted and used, so it’s important to consult your legal counsel before starting such a program at your company. Any tests used must be job-related and consistent with business necessity. Generally, if applicants have disabilities that interfere with their ability to participate in the testing process, result in them failing the exam, or both, employers must engage in an interactive reasonable accommodation process.

For more information see the Pre-employment physical examinations Legal Advisory.

4. Improve ergonomics

Focusing on ergonomics becomes even more important with older workers. Perform ergonomic evaluations in your employees’ work areas — whether they work at a desk, in a vehicle, on a production floor or in another environment. Ask your employees for their suggestions on how their jobs could be altered to avoid fatigue or soreness.

Eliminate manual lifting wherever possible by changing the layout of the work area or providing lifting equipment. If lifting is required, use proper lifting technique. This is especially important in health care, where injuries from patient handling are common.

For repetitive tasks, practice job rotation. This requires cross-training employees on more than one job, which can be a benefit if someone quits or is absent.

Older workers offer knowledge, experience and expertise that many employers find desirable and will try to retain in the coming years. A little planning and attention can help keep your workforce safe and productive at any age.

Originally published in November 2018; updated in August 2024.

Why employers should get to know medical providers

There’s one way to boost the chances injured employees will thrive in recovery that most employers don’t think of — building relationships with the local doctors most likely to treat your injured workers.

This lays the foundation for teamwork between you, the physician and your insurer to bring injured employees back to full health and productivity. It also helps stave off the alternative — an adversarial relationship where the injured employee feels stuck in the middle.

Even if workplace injuries are rare in your organization, there’s value in getting to know local medical providers. Even one contentious claim can cost your organization considerable time and money.

Why build a relationship with a medical provider?

When an employee is injured, their physician decides if, when and under what conditions the employee can return to work.

It’s a critical decision because studies show that the longer an injured employee is off work, the less likely it becomes that he or she will ever return. On the other hand, early return to work keeps employees active and engaged, helping them maintain psychological well-being.

But when doctors have limited knowledge of an injured employee’s working conditions, they may keep employees off work longer than necessary.

For example, a physician might keep an employee off work unnecessarily if the doctor:

  • Doesn’t know you offer transitional, light-duty work
  • Is uncertain about whether the employee will be safe from reinjury
  • Doesn’t know who to call to get questions answered

All of these issues can be solved by helping the physician get to know you and your organization.

What does partnering with a physician look like?

In an ideal scenario, an injured worker’s employer, medical provider and work comp insurer work together to bring the employee back to health and productivity as swiftly as possible.

Team members trust each other and hold one another accountable to do what’s best for the injured employee.

Take the example of a school janitor who hurts his back and won’t be able to do any heavy lifting for at least a few weeks.

Because the physician knows the school will accommodate work restrictions and trusts that the janitor won’t be given work that could cause re-injury, she allows him to return to work with restrictions that include:

  • Limiting lifting to 20 pounds maximum
  • Avoiding bending at the waist
  • Avoiding pushing, pulling and squatting

Seeing this, the school puts the janitor to work doing lighter custodial duties such as dusting and dry mopping.

Had the doctor questioned whether the school would accommodate such a restriction, she might have chosen to keep him off work for weeks until his back was completely healed. This could have led the claims representative to question the doctor, with the injured employee not knowing who to believe.

Having a face-to-face relationship with a medical provider can make workers’ compensation claims less disruptive and lead to better outcomes for injured employees.

When everyone’s working together as a team, injured employees don’t have to feel like they are being pulled in different directions. Communication is open and clear, so injured employees don’t feel like people are talking behind their backs. On the contrary, employees feel important and cared for knowing that there’s a team of people working to help ensure recovery.

How to connect with a local provider

Building a relationship with a local physician is as simple as calling a nearby clinic and requesting a meeting.

Look for a physician who is board certified in occupational and environmental medicine. If no specialist is available in your area, find a clinic with staff experienced in treating work injuries. In some cases, this may be a physician assistant, nurse practitioner or chiropractor.

You should know that while the laws in some states, such as Iowa, allow the employer to choose the initial medical provider, many don’t. If your state does not, you can only suggest that injured employees go to your preferred provider, and employees have the right to choose where to seek medical treatment. Because of this, you’ll want to build relationships with the physicians where employees are most likely to treat.

When you meet with providers, let them know:

  • The types of work employees at your company perform (if they can’t tour your facility, bring a video of the workplace to show them)
  • That your company offers transitional, light-duty work to accommodate work restrictions and is committed to return to work
  • That you care about your employees’ well-being and are committed to helping injured employees recover
  • Ensure that the provider seems like a good fit for your organization, and shares your commitment to return-to-work programs

Other questions you may want to ask include:

  • Do you treat the injured employees of other organizations?
  • What would you need from us in the event of an injury? For example, would you need the injured worker’s job description or a statement notifying you that we accommodate transitional, light-duty work whenever possible?
  • How would we schedule an initial visit for an employee who is new to your clinic?
  • What types of injuries are you willing to handle on a rush basis to avoid unnecessary trips to the emergency room?
  • What are your hours of operation, and where would you refer patients after hours?

If an employee is injured, here’s what you can do to help the treating physician and open the lines of communication:

  • Call the clinic to let them know that an injured employee is heading there and remind them that you offer light-duty work
  • Send along a Work ability/return-to-work form with every appointment
  • If you’re able, send along a list of light-duty jobs at your organization that might be appropriate given the employee’s condition
  • Provide contact information so they can easily reach you if needed

Having a face-to-face relationship with a medical provider can make workers’ compensation claims less disruptive and, more importantly, lead to better outcomes for injured employees. Consider taking the time now to reach out to one or more providers in your area.

For more details on this topic, see our Medical providers CompTalk.

Originally published in May 2018; updated August 2024.

Why early return-to-work benefits your employees and bottom line

Did you know that the longer an employee is off work due to an on-the-job injury, the less likely it becomes that the employee will ever return to work?

That’s why employers and injured workers benefit from strong return-to-work programs.

Even if injured employees can’t return to their regular jobs right away, bringing them back as soon as possible by providing modified-duty tasks or reduced hours helps them:

  • Recover faster
  • Stay in the routine of working
  • Feel productive
  • Maintain workplace relationships

Employers also benefit by bringing injured employees back to work as soon as they’re medically able. Having employees back at work, even part-time or in a different role, can:

  • Reduce the likelihood of litigation
  • Help control workers’ compensation claim costs, which affect future premiums

Past workers’ compensation claims affect future premiums

You probably know that your loss history is taken into account when calculating your workers’ compensation premium, but you may not know exactly how it works.

Your state’s workers’ compensation data collection organization calculates an experience modification factor (e-mod) for each employer that meets state-specific qualification requirements.

If your loss history is average for your class and size of business, your e-mod will be 1.00. If it’s better than average, it will be less than one. Because your e-mod is used as a multiplier when calculating your premium, a better-than-average e-mod will generally lower your premium.

For more details on this process, see our CompTalk on e-mods and read our blog, How your workers’ compensation e-mod is calculated.

Preventing lost-time claims pays off

When calculating an e-mod, not all claim costs are treated equally.

If a claim remains medical-only, meaning the injured worker does not receive wage-replacement (also called lost-time) benefits, claim costs are discounted by 70 percent.

To keep a claim medical-only, you must bring the employee back to work before your state’s waiting period ends. For example, waiting periods in these states are:

  • Three days in Iowa, Minnesota and Wisconsin
  • Seven days in Nebraska, Kansas, South Dakota, Indiana and Tennessee

Split-point increases make return-to-work more important

The split point — used in the e-mod formula for workers’ compensation — is the dollar level at which each claim is divided into two parts:

  • Primary (the cost of each claim incurred below the split point)
  • Excess (the cost of each claim incurred above the split point)

When total costs for an individual claim rise above a split point that’s set by each state annually, those costs are also discounted for the purposes of calculating your e-mod.

The split point ranges from $17,500 to $29,500 in the states of Minnesota, Wisconsin, Iowa, Nebraska, Kansas and South Dakota.

Example: How return-to-work impacts future premium

If you can bring an employee back to work before the waiting period ends, the impact of the claim on your e-mod and future workers’ compensation premiums will be significantly less.

Here’s an example:

Consider two assisted living facilities, each with about a dozen employees and currently paying about $23,000 in workers’ compensation premium.

A certified nursing assistant at the first facility slips and falls while working. Her medical bills total $7,500, but she is able to start doing light-duty work filing and answering phones before the state’s waiting period ends, so the claim remains medical-only.

At the second facility, another nursing assistant has a similar accident, but her employer does not provide light-duty work, and she ends up receiving some workers’ compensation benefits for lost pay. The combined cost for her medical expenses and lost-time compensation total $7,500.

Although the total cost for both claims is the same, the impact on their respective workers’ compensation costs are very different — only 30 percent of the medical-only claim impacts the employer’s e-mod, compared with 100 percent of the lost-time claim.

What does this mean for these employers’ work comp premiums? The claim that remained medical-only would cost the employer $2,850 over three years in terms of increased premium. In comparison, the lost-time claim would cost the employer $9,494 over three years.

How to start a return-to-work program

If you don’t have a return-to-work program already, follow these four steps to start one:

  1. Draft your policy

Formally state that your company intends to bring injured employees back to work as soon as they’re medically able, and will provide adaptations or light-duty work when needed. For guidance, see SFM’s sample return-to-work program.

  1. Appoint a claims coordinator

This is an individual tasked with overseeing workers’ compensation claims and return to work. Have this person develop a plan for reporting injuries and communicate it to supervisors and employees.

Having step-by-step instruction sheets around also helps the process. For more details, see SFM’s CompTalk on claims coordinator duties.

  1. Select a primary care clinic

Establish a good working relationship with a local clinic where the physicians understand occupational medicine and return-to-work.

If possible, meet with doctors at your preferred clinic to give them an overview of your organization and tell them you are committed to returning employees to work as soon as they are medically able. Suggest that your employees go there if they’re injured.

Note that in most states, employees have the right to choose where to have their injuries treated.

  1. Identify transitional jobs

Transitional or modified-duty jobs provide opportunities for your employees to return to work even when medical restrictions prevent them from doing their regular jobs.

That might mean having an injured employee work in a different department temporarily.

To come up with ideas ask your managers, “What would you do if you had an extra pair of hands?” For more ideas, check out our lists of transitional jobs broken down by industry.

See our infographic on return-to-work below:

Return to work infographic: Getting injured employees back to work as soon as they're able is good for them and your organization. Benefits of return to work: Faster recovery, reduced wage loss and less chance of litigation. How do you do it? Create a return-to-work policy, make a list of light-duty jobs, communicate with the doctor, keep in touch with injured employees

This is not intended to serve as legal advice for individual fact-specific legal cases or as a legal basis for your employment practices. Originally posted in February 2021; updated in May 2024.

Outdoor hazards to watch for during warm weather months

The end of any winter often brings a welcome reintroduction to the great outdoors.

You may not need to worry about hypothermia and other dangers of the cold, but warm weather is not without its own risks, especially for people who work outdoors. Depending on what kind of outdoor exposure you’re getting, there are a few warm-weather hazards to monitor.

Share the following tips with your employees to help them stay safe during warmer months.

Outdoor slips and falls

Icy sidewalks aren’t the only cause of falls when you’re outdoors — potential tripping and slipping hazards can happen all year long.

Pay attention to the conditions of the surfaces you’re walking on. Parking lots, sidewalks, ramps and stairs can all have cracks, holes or uneven surfaces that could cause you to trip. Use handrails on stairs or ramps, and try to keep your hands free of encumbrances. Do not carry more than you can handle or items that block your vision.

Don’t take shortcuts through lawns or center islands. Uneven ground and concealed or hard-to-see holes can result in twisted ankles or worse.

Also, summer months might have employees wearing different footwear than at other times of the year. Flip-flops, sandals, loose-fitting shoes, high heels, cowboy boots, etc., all increase the risk of slip and fall injuries or feet and ankle injuries. Employers need to mandate proper footwear and enforce it with workers.

Also, report any unsafe outdoor conditions to the appropriate person.

Heat stress

When you’re working in the heat, it’s important to make sure you stay hydrated. If you aren’t taking in enough fluids or salts, it can lead to heat-related illnesses, such as heat exhaustion or heatstroke.

To prevent heat-related stress, give yourself time to adjust to hot weather by limiting your exposure at first, and gradually increasing the amount of time until your body has acclimated to the heat. Try to schedule work during the coolest parts of the day.

Drink plenty of liquids to replace what your body loses through sweating. You should be drinking approximately one cup of water every 15 minutes. Sports drinks with electrolytes are useful for replacing necessary salts, as well.

Don’t ignore symptoms of heat stress. Stop your work to cool off in a shaded or air-conditioned area if you experience dizziness, nausea or muscle cramping.

These tips are especially important for workers in certain industries. In early 2024, the American Society of Safety Professionals published the first national voluntary consensus standard addressing heat stress for workers in construction and demolition operations.

At a high level, the document:

  • Provides guidance on protecting workers
  • Outlines how to acclimate workers to high heat conditions
  • Gives tips for training employees and supervisors

The standard also contains checklists and flowcharts designed to help employers develop heat stress management programs.

Lightning safety

If you work outdoors, it’s important to pay attention to weather patterns. Thunderstorms are common across the country, and lighting safety is vital for employees who work outdoors.

From 2006 through 2021, there were 444 lightning strike fatalities in the U.S., according to the Centers for Disease Control and Prevention. Most of those deaths occurred in June, July or August.

Stay up to date on weather forecasts and watch out for early warning signs. If a storm is predicted, don’t start working on projects you won’t be able to stop quickly.

Clouds that grow vertically into towering cumulus clouds are often the first sign of a developing storm. Other indicators include high winds, dark clouds, rain and distant thunder.

When you see lightning, count the seconds until you hear thunder. If the time is 30 seconds or less, then the storm is close enough to be dangerous. Leave any open-air structures or areas with tall trees and seek shelter inside an enclosed building. Metal-topped vehicles are also safe.

If you are outdoors, stay off and away from tall structures or large equipment. Do not touch anything that can conduct electricity. Wait at least 30 minutes following the last clap of thunder before resuming your work.

Insect-borne diseases

Summer is peak season for ticks and insect bites. If you work outdoors, be aware of the conditions that put you most at risk. Insects are most active at dawn, dusk and early evening in tall grass, shrubs and wooded areas.

You can avoid insect bites by wearing long pants, sleeves, closed-toe shoes and a hat. Use insect repellents on clothes and exposed skin.

After being outdoors, you should perform body checks for ticks. If one is found, remove it immediately with fine-tipped tweezers by pulling it straight out. Then cleanse the area with antiseptic.

At the same time, illnesses such as Lyme disease and West Nile virus can be passed on by deer ticks and mosquitos. An estimated 476,000 people are diagnosed and treated for Lyme disease each year, according to the U.S. Department of Health and Human Services . And in 2023, more than 2,400 cases of West Nile virus were detected across 47 jurisdictions.

If you suspect you or one of your employees may have contracted an illness, seek medical attention right away.

Conclusion

Spring and summer months come with their own unique safety risks.

Getting back outside after a long winter can feel like a relief, but don’t let that cause you to let your guard down while working outside.

Lastly, federal officials have created a heat safety tool app employers can use as an additional resource.

 

Originally published in May 2019; updated May 2024.

Total Worker Health: What you need to know

​Employers that utilize a Total Worker Health method focus on multiple aspects of the well-being of their employees.

It’s a concept that has gained traction in recent years, with employers prioritizing a workplace free of hazards while also taking into account employees’ health, quality of life and more. These programs are shown to have several benefits , including:

  • Improved morale
  • Stronger employee productivity
  • Better safety
  • Additional sustainability practices

Looking for more on the basics of Total Worker Health? Here’s a more detailed introduction:

 

The National Institute for Occupational Safety and Health (NIOSH) defines Total Worker Health as:

“(P)olicies, programs, and practices that integrate protection from work-related safety and health hazards with promotion of injury and illness-prevention efforts to advance worker well-being.”

“Integrate” is a key word in the definition. Total Worker Health takes a broad view of worker well-being, going beyond controlling hazards and reducing risks. It encourages a proactive approach to overall health and wellness and breaks down the traditional separation of worker safety initiatives and workplace wellness programs.

Total Worker Health means considering the whole person, including the individual outside of work.

Hear how employers describe what the practice means for their business and their employees:

Source: Healthier Workforce Center of the Midwest

Fundamentals of Total Worker Health Approaches

NIOSH released a workbook to get employers familiar with the concept of Total Worker Health.

Developed over the past decade, the workbook, “Fundamentals of Total Worker Health Approaches: Essential Elements for Advancing Worker Safety, Health, and Well-Being,” offers a foundation for bringing the concept into the workplace by outlining five defining elements of Total Worker Health:

  1. Demonstrate leadership commitment to worker safety and health at all levels of the organization
  2. Design work to eliminate or reduce safety and health hazards and promote worker well-being
  3. Promote and support worker engagement throughout program design and implementation
  4. Ensure confidentiality and privacy of workers
  5. Integrate relevant systems to advance worker well-being

 

According to NIOSH, “each of the five Defining Elements of Total Worker Health should be present in a workplace that seeks to advance worker safety, health, and well-being with a Total Worker Health approach.”

The workbook delivers self-assessment worksheets to evaluate a company’s current policies, programs or practices in each of the five areas. It also walks through the creation of an action plan to further integrate Total Worker Health and worker well-being into the workplace.

Resources to adopt a Total Worker Health approach

Two related SFM blog posts connect the dots between employee wellness and workplace injury prevention:

 

Originally posted February 2017; videos added July 2018; updated May 2024.

Ladder inspections: What to look for

We use ladders so often, sometimes we forget the risk we’re taking each time we climb one.

There are several ways in which small mistakes in usage can add up to major injury risks. The National Institute for Occupational Safety and Health lists a few:

  1. Insufficient ladder inspection
    Ensure your equipment is in working order before any project (see more tips below).
  2. Incorrect extension ladder setup angle
    In about 40 percent of cases, the primary cause of injuries is a ladder sliding out at the base due to an incorrect angle for setup.
  3. Inappropriate ladder selection
    Notably, selecting a ladder made of nonconductive material can avoid electrocution and related falls.
  4. Improper ladder use
    Overreaching? Carrying items while on a ladder? Applying excessive force? There are several ways a person can injure themselves while using a ladder.
  5. Lack of access to ladder safety tools and information
    Small employers account for nearly 80 percent of all construction companies, and they may not have access to ladder-safety resources.

For perspective, about half a million people are treated for ladder-related injuries each year. This is why you should inspect ladders before every use.

Below, find more tips on what to look for when doing a ladder inspection.

When should you inspect ladders?

  • Inspect new ladders promptly upon receipt
  • Inspect ladders before each use
  • Check the condition of ladders that have been dropped or have fallen before using them again

What should you look for when inspecting any ladder?

  • Missing or loose steps or rungs (they are loose if you can move them by hand)
  • Damaged or worn non-slip cleats
  • Loose nails, screws, bolts or nuts
  • Loose or faulty spreaders, locks and other metal parts in poor repair
  • Rot, decay or warped rails in wooden ladders
  • Cracks and exposed fiberglass in fiberglass ladders
  • Cracked, split, worn or broken rails, braces, steps or rungs
  • Sharp edges on rails and rungs
  • Dents and dings in aluminum ladders
  • Rough or splintered surfaces
  • Corrosion, rust, oxidization and excessive wear, especially on treads
  • Paint or other material that could obstruct your ability to see defects
  • Oil, grease, mud or other debris on rungs or other parts of the ladder
  • Twisted or distorted rails — check ladders for distortion by sighting along the rails
  • Missing identification labels

Real-world example

A near-tragedy at a roofing company a few years ago underscores the importance of ladder inspections.

According to an account provided by the Wisconsin Occupational Safety & Health Administration:

Two roofing technicians were using ladders to get to a roof for inspection and repair.

The first technician set up a 30-foot extension ladder rated for a 300-pound load capacity. (The technician weighed 160 pounds.)

The ladder was less than 2 months old and had recently been inspected. But as the technician climbed the ladder, he felt it begin to give way.

Fortunately, he was able to hold onto the edge of the roof as the ladder collapsed under him. He stayed there until the second technician set up another ladder for him to climb down to safety.

The company immediately inspected all of its fiberglass extension ladders and found that about 20 percent of them had small cracks in the fiberglass on the side rails — some right next to the rungs.

What other things should you look for when inspecting stepladders?

  • Wobble
  • Loose or bent hinges and hinge spreaders
  • Broken stop on a hinge spreader

What should you look for when inspecting extension ladders?

  • Loose, broken or missing extension locks
  • Defective locks that do not seat properly when ladder is extended
  • Sufficient lubrication of working parts
  • Defective cords, ropes or chains
  • Missing or defective foot pads or sleeves

What should you do after inspecting any ladder?

  • Clean the ladder if needed and again thereafter as needed
  • Replace worn or frayed ropes on extension ladders
  • Lubricate pulleys on extension ladders regularly
  • Tag any defective ladders and take them out of service

What are some things you should not do after inspecting ladders?

  • Do not make temporary or makeshift repairs
  • Do not try to straighten or use bent or bowed ladders

A fall from a ladder can be devastating, so please take the extra time to make sure your ladder is in good shape before you use it.

Lastly, check out our additional resources on ladder safety.

 

Originally posted May 2017; updated April 2024.

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OSHA electronic reporting requirements for employers

The Occupational Safety and Health Administration OSHA passed regulations in 2019 and 2023 requiring submission of certain injury reports through the Injury Tracking Application (ITA) .

You may have questions about whether your business is required to submit information electronically, and what information you will need to submit. Below, you will find a broad overview of OSHA’s electronic reporting requirements, and where you can find more information directly from OSHA and relevant state agencies.

Electronic submission requirements

Only employers with establishments that employ a certain number of workers need to electronically report. For those states covered by federal OSHA, the reporting requirements depend on the number of employees in each establishment, and whether the employer falls into certain categories of high-hazard industries. Different sizes of establishments and categories of employers must report different information.

As of the most recent OSHA rulemaking issued in July 2023, the federal reporting requirements are:

  • Establishments with 100-plus employees in the highest hazard industries must submit Form 300 Logs, 300A Summaries, and 301 Incident Reports
  • Workplaces with 20-249 employees in high hazard industries have to submit their 300A Annual Summary data
  • Workplaces with 250-plus employees in any industry must submit their 300A Annual Summary data

OSHA defines an establishment as “a single physical location where business is conducted or where services or industrial operations are performed. A firm may be comprised of one or more establishments.” This corresponds with your OSHA Form 300A, which is tracked at an establishment level.

Minnesota adopted OSHA’s rulemaking guidelines but does not limit the reporting requirements by industry. Minnesota establishments with 20 or more employees are required to submit 300A data and employers that have establishments with 100 or more employees are required to submit OSHA 300 log, OSHA 300A and OSHA 301 data.

Reporting requirements: federal and state

At a high level, OSHA’s reporting requirements are as follows.

Employers must submit 300A data if their establishment meets one of the following criteria:

Employers must also submit 300/301 data if their establishments have 100 or more employees and is in an industry listed in Appendix B to Subpart E of 29 CFR Part 1904 .

Company officials can also use the ITA Coverage Application  to help determine if their establishment is required to submit this data.

Minnesota

Minnesota does have its own reporting requirements.

Establishments with 20 or more employees are required to submit 300A data and employers that have establishments with 100 or more employees are required to submit OSHA 300 log, OSHA 300A and OSHA 301 data.”

There is no reporting requirement for employers with 19 or fewer workers in Minnesota.

Other states

Indiana, Iowa, Kansas, Nebraska, South Dakota, Tennessee and Wisconsin follow the OSHA guidelines.

Employer that operate in states across the U.S. should review the laws where they have locations to maintain compliance.

Resources for more information

 

 

Originally posted February 2019; updated March 2024.

 

This is not intended to serve as legal advice for individual fact-specific legal cases or as a legal basis for your employment practices.

Measuring workplace wellness program ROI and VOI

There is more to consider than return on investment (ROI) when measuring the success of your wellness program.

More employers are realizing that looking strictly at workplace wellness program ROI — money saved on health care costs for every dollar spent on the program — fails to encompass some of the very real, but tougher-to-calculate, business benefits of employee wellness.

In the 2022 Workplace Wellness Trends report from the International Foundation of Employee Benefit Plans (IFEBP), only 31 percent of employers say controlling or reducing health-related costs is their primary reason for offering wellness programs. The other 69 percent provide wellness programs with the goal of improving overall worker health and well-being.

That’s where value on investment (VOI) comes in.

When making the business case for your own corporate wellness program, measuring both ROI and VOI will illustrate a broader picture of the impact the program makes.

VOI is broader than ROI. It measures not just cost savings, but also other elements that contribute to work satisfaction, employee well-being and business performance, such as improved productivity and higher employee retention.

The value of employee well-being

According to IFEBP studies, common VOI measures among employers were:

  • Health risk assessment data
  • Healthcare costs
  • Absenteeism
  • Employee engagement
  • Productivity
  • Overall financials and growth
  • Recruitment
  • Disability/workers’ compensation claims
  • Retention

VOI also includes costs that are avoided — such as future diseases that don’t occur and stress that is eliminated. Avoided costs contribute to savings for employers and employees.

Measuring workplace wellness program ROI

The focus on VOI doesn’t mean ROI isn’t still important when it comes to wellness programs.

According to a 2022 research report from Zippia, a firm that pushes for improving career outcomes, the healthcare benefits of wellness programs for employers are numerous. The data, culled from several sources, included several interesting findings:

  • 72 percent of companies saw reduced healthcare costs after implementing a wellness program
  • The average return on investment for employee wellness programs is 6:1
  • Wellness programs can reduce absenteeism by up to 16 percent
  • 87 percent of workers consider health and wellness offerings when choosing an employer

Additionally, the research showed that employees who participate in wellness programs have fewer sick days; such employees report being more productive; and some workers even had diseases detected by these programs, allowing them to start treatment earlier.

For more information from past studies, see our previous post, 10 statistics that make the case for workplace wellness programs.

When making the business case for your own corporate wellness program, measuring both ROI and VOI will illustrate a broader picture of the impact the program makes.

More on measuring wellness program VOI

For further reading, the following articles contain more information on measuring wellness program VOI:

 

This post was originally published in July 2016 and updated in March 2024.

 

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