SFM Foundation featured on KARE 11 “Communities that KARE”

The SFM Foundation was featured on the November 9 edition of the KARE 11 “Communities that KARE” segment.

SFM Foundation Scholarship Director Debra Zorn was interviewed along with scholarship recipients Haley and Mason Rinzel and their parents.

KARE 11’s video and article showcase how the SFM Foundation changes lives and how their scholarships personally impacted the Rinzel family after Haley and Mason’s father, Greg, was injured in the line of duty as a Cottage Grove police officer.

“We are absolutely elated to have been featured by KARE 11,” said SFM Foundation President Linda Williams. “We are so grateful to KARE 11 for helping us spread the word about the important work we do so we can help more deserving families.”

View the full KARE 11 feature

 

About the SFM Foundation

The SFM Foundation was created in 2008 by SFM Companies, a regional workers’ compensation insurance group headquartered in Bloomington, Minnesota. SFM Foundation is dedicated to easing the burdens on families affected by workplace accidents. Since its inception, the Foundation has awarded 187 scholarships totaling $2.4 million. For more information, visit sfmfoundation.com .

SFM Foundation is an affiliate of Kids’ Chance of America  in Iowa and Minnesota.

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SFM rolls out online portal for injured workers

Injured workers covered by SFM now have 24/7 digital access to their claim information through SFM’s website.

Through a new self-service tool called SFM Claim Connection, workers with SFM claims can access claim details, review payments, download forms and set up text alerts to be notified of payment activity.

“This is the latest development in our ongoing initiative to improve the claim experience for the workers we serve,” said Steve Sandilla, SFM’s Senior Vice President of Strategic Business Operations. “We’re striving to eliminate barriers for the employees we insure, and this tool gives them a valuable new way to access critical information about their claims.”

Optimized for mobile devices

The system was designed with mobile users in mind, as we recognize that a growing percentage of users prefer to access this kind of information on their phones. Smartphone users can access all the same information that’s available on the desktop version. The application even includes a mobile-friendly insurance ID card that workers can take with them to medical appointments.

Empowering workers with information

“Equipping injured workers with the right information at the right time makes their lives easier,” Sandilla said. “We’ve always worked hard to empower our customers with reliable answers, and now we have a convenient new tool to help us deliver on that promise.”

Learn more about the SFM Claim Connection and how it can help injured workers.

 

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Star Tribune names SFM a Top Workplace for 2020

Star Tribune Top 150 Workplaces 2020BLOOMINGTON, Minn., June 25, 2020 — SFM ranked ninth among medium-sized employers in the Star Tribune’s Top 150 Workplaces in Minnesota for 2020.

The Star Tribune’s top workplaces were chosen based on anonymous surveys of employees which asked them to rank their employers in areas such as quality of leadership, cooperation between departments, meaningfulness of work, appreciation from coworkers, positivity of workplace, flexibility in scheduling, level of pay and quality of benefits.

92% of SFM’s 250+ employees participated in the survey. Key findings include:

  • SFM employees describe SFM as a caring, ethical, collaborative and supportive workplace
  • SFM employees rate their job satisfaction 77 percent higher compared to similar business insurance companies
  • 99 percent of employees feel well informed about important decisions at SFM compared to other business insurance companies
  • 93 percent of employees believe that there is good interdepartmental cooperation at SFM
  • SFM employees are engaged 9 percent higher than the industry benchmark

“I truly feel that we are the work comp experts because of our wonderful employees,” said Terry Miller, President and CEO. “Our employees are the heart and soul of SFM, and I believe they are the reason SFM is such a great place to work.”

SFM is known for its caring culture. We do this by helping employers keep safe workplaces, helping injured workers get their lives back, and making sure we take great care of our own employees.

“It’s wonderful to see that our employees feel good about working at SFM,” said Jody Rogers, Senior Vice President, Human Resources. “It’s always been our philosophy to take excellent care of our employees, and these survey results confirm that our efforts are being felt.”

The Star Tribune Top Workplaces designation is awarded based on the results of a survey of employees conducted by Energage, a company that specializes in employee surveys and conducts more than 66,000 annually.

View Star Tribune’s 2020 Top Workplaces article

View SFM’s Top Workplaces profile

 

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SFM Foundation golf outing named top local charity tournament

Minneapolis/St. Paul Business Journal ranked SFM Foundation’s annual Golfing for Scholarships event #8 of the metro area’s top 25 charity tournaments in 2019.

Tournaments were ranked based on their 2019 gross revenue. SFM Foundation’s gross revenue came in at $247,749. All proceeds of the event go toward the Foundation’s scholarship fund.

“We are absolutely thrilled that our golf event has grown into a quarter million dollar fundraiser and has been recognized alongside such exceptional Twin Cities charitable organizations,” said SFM Foundation President Linda Williams. “The number of families we’ve helped far exceeds what we originally dreamed of when we gave out our first scholarships in 2009. We are so thankful to our sponsors and donors who made this possible.”

Business Journal subscribers can view the full list online .

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SFM recognized as breastfeeding supportive employer

Bloomington MN mayor Gene Winstead with SFM's Jody Rogers and Mickey Willard
Bloomington Mayor Winstead with Jody Rogers and Mickey Willard

SFM was recently recognized by the City of Bloomington as one of eight local employers who are supportive of breastfeeding mothers in the workplace. 

Senior Vice President, Human Resources Jody Rogers and HR Business Partner Mickey Willard accepted the award from Mayor Gene Winstead at an August Bloomington City Council meeting.

The award is part of the city’s Breastfeeding Awareness Month social media campaign to raise awareness of breastfeeding in the workplace laws, and encourage more employers to increase support of working mothers. 

SFM was nominated by one of its employees for providing a room for mothers to pump at work, ability to occasionally bring children to work when daycare or school aren’t options, and flexible work hours.

“I am proud that we received this nomination from one of our employees and that our moms feel taken care of and valued by SFM,” said Rogers. “SFM genuinely cares about its employees, and we are passionate about providing a family-friendly environment.”

Willard echoed her sentiments. 

“SFM truly affords people the opportunity to have a family and a career. Our continued support of working parents is evident with this award. SFM promotes family first, and supporting new moms with their breastfeeding goals after they return to work is a great example of how we do this,” said Willard.

Several SFM mothers were interviewed by the City of Bloomington for the following video that they hope will encourage more employers to follow suit. 

Other Bloomington employers recognized include Edmentum, HealthPartners, Minnesota Gastroenterology, P.A., NorthMarq, Prime Therapeutics, TRIA Orthopaedic Center and UMB Bank. 

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Video: Claims representatives talk about their role

Claims representatives spend their days helping injured workers recover and return to work.

We asked a few claims representatives to talk more about their jobs for a recent recruiting video, and they shared how rewarding and, at times, challenging their jobs can be.

They said working closely with team members and other experts, such as in-house doctors, nurses and attorneys, helps them do their best to serve injured workers and employers.

Watch the video below to learn more about how SFM’s claim representatives view their jobs.

Ways to help employees struggling with mental health

The suicide rate among the working age population in the United States rose by 34 percent from 2000 to 2016, according to a 2018 report from the Centers for Disease Control and Prevention .

Since many adults spend a large portion of their time at work, the CDC has identified the workplace as one of the most important places for suicide prevention efforts.

You may have employees who are struggling with their mental health. Offering assistance and education about mental health can help them get back to a healthy place.

Utilize an employee assistance program

One of the best ways to help employees with mental health issues is to offer an employee assistance program (EAP). Through an employee assistance program, your employees can access services to assist with mental and emotional well-being. Employee assistance programs also offer manager’s assistance lines, which leaders and supervisors can access for guidance when one of their employees is experiencing difficulties.

Sometimes you can also arrange educational sessions at your workplace about mental health through your employee assistance program. It’s important to make those sessions as acceptable and approachable as possible. Many people who experience trouble with mental health don’t want their peers to know, so this may hold them back from attending.

Teach your leaders to watch for signs

When people are struggling with mental illness, there are often changes in their behavior. Teach the managers and supervisors at your company to watch their employees for sudden changes. Things to watch for include:

  • Changes in appearance
  • Lack of engagement or passion
  • Less involvement with the team
  • Showing up late or leaving early
  • Increased absences
  • Struggling to get work done

Not all signs will be obvious. People with mental illness often go through a lot of isolation and shame. They feel like they can’t open up about their difficulties or that it’s something they should figure out how to deal with on their own. As a result, they can be very high functioning and not show signs of struggle. However, if your company works to create an environment where leaders show care and compassion for their employees, people who are going through hard times will feel more comfortable approaching their supervisors to ask for help.

Even if employees aren’t willing to speak up to a leader, they might share with a coworker. Encourage all your employees to speak up if they know someone is struggling. Receiving care and compassion from others can go a long way toward helping someone feel better.

Other resources

There are many organizations dedicated to mental health education and suicide prevention. Websites include:

All of these websites offer resources that you can use to help your employees. It also helps to make these websites and resources easily and discreetly available to anyone who may be seeking help, but is unwilling to speak up about it.

If you have a benefits broker, they can also offer resources and provide human resources guidance.

At some point, everyone goes through a hard time that takes a toll on their well-being, and your employees are no exception. Having resources ready for when those hard times hit can really make a difference.

New studies on opioids show ineffectiveness, high cost

Almost daily, reports of opioid misuse and overdose make the news as the opioid crisis continues to effect more lives. In the past few months, studies and research have provided new information about the effectiveness of opioids and the rising toll of the opioid epidemic. For the first time since 1963, the average life expectancy in the U.S. has dropped two years in a row , due in large part to increases in opioid overdose.

A government-funded study has shown that after a year of treatment, opioids weren’t any better than common painkillers . The study measured improving pain related to daily functioning, such as ability to sleep and work. In fact, opioids were slightly worse at controlling pain intensity but had more side effects. While opioids are good at treating acute pain, they are less effective for chronic pain.

A Workers’ Compensation Research Institute study has linked long-term opioid use with later return to work for injured workers . For work-related, nonsurgical, lower-back injuries, long-term opioid prescriptions tripled time away from work in comparison to claims without a prescription.

Other research has shown a 30 percent increase in emergency room visits nationwide due to opioid overdose. Within the Midwest, there was a 70 percent rise. The economic cost of the opioid crisis has exceeded $1 trillion since 2001 . Much of the cost comes from lost wages, lost productivity and health care costs. This doesn’t account for the emotional costs to individuals with opioid addictions, as well as their families and loved ones.

SFM’s commitment to reducing opioid use

In 2014, SFM determined that the increasing long-term opioid use by injured workers was a vital public health issue. SFM began reviewing older claims with long-term opioid use in high doses and recommending alternatives to opioids for newer claims. To aid in this, SFM hired Gail Pravatiner, an experienced drug review nurse. Pravatiner reviews claims, communicates with physicians and injured workers and manages medications for high-risk claimants.

Long-term opioid treatment parameters support Pravatiner in her efforts. In July 2015, Minnesota Department of Labor and Industry published treatment parameters addressing opioid use long term. In March 2016, the Centers for Disease Control and Prevention published guidelines that supported the minimum effective dose and assessed the efficacy of treatment plans that involve opioids.

Both the treatment parameters and CDC guidelines determined that physicians should recommend non-opioid treatment first. If opioids are prescribed, there should be an evaluation of the risk of harm or misuse. When necessary, they should yield not only a substantial improvement in pain but also an increase in function.

After tracking opioid use from July 2015 to July 2017, SFM found that 66 percent of cases with high opioid use either have decreased the dosage or have stopped using opioids completely. Pravatiner believes that this is due in part to the increasing public awareness of the opioid epidemic and to the education she and SFM provide to injured workers and prescribers.

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