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Agent Agenda

SFM continues to improve SAM system

SFM recently made additional enhancements to its SFM Agency Manager (SAM) system to streamline the process for agents and make SAM more user friendly.

SFM prioritizes in-house premium audits

While agents often hear frustrations from clients when it comes to dealing with third-party vendors for premium audits, SFM continues to conduct nearly all audits in-house.

Injured worker portal – easy access to claim information

Remind policyholders to tell injured workers to register for our Claim Connection portal so they can track the progress of their claim.

SFM underwriter accomplishments

A look at the latest updates and milestones for SFM’s underwriting staff over the past few months.

SFM attending spring 2024 industry events

SFM is planning to participate in several 2024 industry events in the coming months.

Letter from the President: Following a tough act

Key takeaways and highlights from 2023 at SFM from President & CEO Terry Miller.

SFM continues growth outside of Minnesota

SFM is diversifying and expanding its footprint in the realm of workers’ compensation insurance.

Remind policyholders: winter safety must continue

With winter in full swing — and the upcoming thawing and refreezing cycles in the months ahead — workplace safety should be paramount.

Webinar recordings: foundations of hiring and onboarding, more educational videos

SFM recently hosted another educational webinar for our policyholders and agents on hiring and onboarding, which is available to view on our website.

Featured resources for agents and policyholders

SFM’s online resource catalog offers a wide range of educational resources designed to help policyholders prevent injuries, manage their claim activity and learn more about workers’ compensation.

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