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Claims

The work comp claims process following a driving incident

What does the workers’ compensation claims process look like following a driving incident?

Why employers should get to know medical providers

Building relationships with the local doctors most likely to treat your injured workers lays the groundwork for teamwork between you, the physician and your insurer.

Strong hiring and communication processes can improve your bottom line

Here are some steps employers can take to improve workers’ compensation practices and save time and money.

Report claims early
Employers should report claims early to avoid penalties

Report claims as soon as possible and keep an open line of communication with your SFM claims representative.

Return to work
Why early return-to-work benefits your employees and bottom line

Strong return-to-work programs lead to better outcomes for injured workers and can help control workers’ compensation premium costs for employers.

Can employers pay small medical bills without submitting them to their workers’ compensation insurer?

Choosing to pay a workers' compensation medical bill yourself can create a ripple effect of future problems.

Does workers’ compensation insurance cover injuries from car accidents?

In some cases, automobile accidents are covered by workers’ compensation. Here’s what to if you’re involved in a work-related car accident.

Opioids and workers' compensation: Why employers should care

Opioid painkiller misuse not only threatens the general well-being of employees, but can create on-the-job safety risks and inhibit recovery and return-to-work.

Nine expert tips that can lower your workers’ compensation costs

Employers have some control over workers’ compensation premiums. Here are our best tips for controlling your losses, and as a result, your premiums.

Why watching prescriptions closely is so important
Why watching prescriptions closely is so important

SFM works hard to make sure injured workers’ medications are managed well, and as part of that effort, SFM partners with pharmacy benefits manager, myMatrixx.

Four things you need to do after an employee is injured

Help prevent future workplace injuries, get the employee on the road to recovery and ensure a smooth claim process with these four post-injury tips.

Benefits of a strong return-to-work program

Bringing injured employees back to work as soon as their doctor allows it is not only the right thing to do, it’s also the smart thing to do. A strong return-to-work program benefits your employees and your organization.

Retaliation claims: what they are and best practices to avoid them

If an employee feels they’ve been wrongfully targeted for exercising their protected right, they may in turn file a retaliation claim. Learn best practices to avoid them.

When is PTSD covered by workers’ compensation?

For PTSD to be covered by workers’ compensation, it must meet the criteria as described in the most recent edition of the Diagnostic and Statistical Manual of Mental Disorders, and be diagnosed by a psychologist or psychiatrist.

Claim adjusters’ best tips to avoid workers’ comp missteps

SFM’s claims representatives share their top tips for employers when dealing with workers’ compensation claims.

Avoid common mistakes when reporting work injuries

Fast, accurate injury reporting can reduce frustration for everyone involved. Watch out for these common mistakes.

Subrogation: When third parties bear responsibility for work injuries

When one of your employees is injured in the course and scope of employment and a negligent third party bears some responsibility, we can sometimes recover a portion or all of the workers’ compensation claim costs from the responsible party through subrogation.

Work injuries 101: Reporting injuries and supporting workers

On-the-job injuries are unanticipated, urgent and unfortunate for everyone involved, but there are best practices you can follow to make a bad situation better for you and your injured employee.

Workers’ compensation waiting periods

What workers' compensation waiting periods are, what they mean for bringing employees back to work and how they differ between states.

How your workers’ compensation e-mod is calculated

Your e-mod is used to calculate your workers’ compensation premium that’s based on your workers’ compensation claims experience.

Do you have a plan for investigating work injuries?

You hope a work injury doesn’t occur, but if one does, use this four-point accident analysis plan to investigate.

The value in reporting minor work injuries

Reporting minor injuries helps create a record in case the injury becomes more severe. Incident-only claims won’t affect your premium.

Streamlined phone reporting option available

In response to feedback from employers and workers, we’re offering a new option when you call the SFM Work Injury Hotline to report injuries.

A manager talking to an employee on a warehouse floor
Why you have to stay vigilant on work injuries

Ideally, your employees will let you know if they are injured, but what if they don’t? You might still be legally required to report.

What happens when you choose the SFM Work Injury Hotline nurse option?

Reporting injuries through the SFM Work Injury Hotline provides injured employees the opportunity to speak with a nurse and get a treatment recommendation. Here's what to expect when you call.

Four reasons why reporting work injuries immediately helps you and your employees

Immediately reporting injuries improves medical care, accident investigation, contact with medical providers and communication with injured employees.

What employers need to know about concussions feature image
What employers need to know about concussions

Because the duration, symptoms, diagnostic testing and treatment in each case are so varied, concussions can be very complex and costly to treat.

Preventing depression among injured workers

Post-injury depression can prolong a claim and delay return-to-work. Here are steps employers can take to lower the risk of depression.

Managing claims Q&A: Answers to some of our most common claims questions

Managing claims Q&A. Claims representatives answer common employer questions about workers' compensation claims.

Seven things employers should know about independent medical examinations

Here are a few things you should know about independent medical examinations.

The roles of workers' compensation claims, medical, rehab and legal professionals feature image
Who's calling me? The roles of workers' compensation claims, medical, rehab and legal professionals

While claims representatives are injured workers’ primary contact, they might also hear from medical, rehabilitation or legal professionals.

Preventing opioid addictions before they start

Learn how SFM is working to prevent opioid addictions with injured workers before they start.

Video: Claims representatives talk about their role

Claims representatives talk about how they help injured workers recover and return to work in a new SFM recruiting video.

Free return-to-work resource provides ideas for light-duty jobs

When injured workers have medical restrictions, it’s sometimes tough to find transitional jobs. That's why SFM created a free listing of ideas, broken down by industry.

Are employees working overseas covered by work comp?

Employees who are working overseas temporarily are generally covered by their employers' domestic workers' compensation policies.

How opioid painkiller use can impact a workers' compensation claim

Taking opioid painkillers long term, or in high doses can have a major impact on an injured worker’s recovery and return to work.

Prevent litigation, stay in contact with injured employees

Many litigated workers’ compensation cases could have been avoided if the employer had taken the time to show concern for the employee’s welfare during the early stages of the claim.

Keeping problem employees on staff can increase workers’ compensation costs

Dealing with employee performance problems can be much more challenging if that employee claims a work injury. To avoid this, address performance issues right away.

Alternatives to opioids for treating chronic pain

The medical community is identifying alternative ways to help individuals with chronic pain such as exercise, acupuncture and virtual reality.

Hidden costs of work injuries

Few employers realize just how costly a work injury can be until they experience one at their organization. That’s because there are so many hidden costs of work injuries that aren’t covered by workers’ compensation benefits, such as lost productivity, overtime costs, and impacts on the injured worker and their family.

New studies on opioids show ineffectiveness, high cost

Recent studies have shown that opioids are less effective than common painkillers and delay return to work. SFM has been working since 2014 to reduce long-term use of opioids by injured workers.

Workplace safety and claims resources for employees with limited English proficiency

SFM offers a number of resources to help keep employees with limited English proficiency safe, and assist if they are injured.

Aaron Holm
After severe injury, man recovers, thrives, then helps others

SFM employees recently heard the inspiring story of a man who not only overcame a tragic accident that cost him both legs, but used the experience to help others.

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