June 27, 2022
Policyholders give premium audit experience high marks
Policyholders continue to give SFM’s premium audit experience high marks in follow-up surveys.
For 2021, ratings from policyholders who completed online or mail-in audits averaged 4.1 out of 5, and ratings from those who had physical audits averaged 4.6 out of 5.
“We take pride in the high ratings and positive comments we get from policyholders on our premium audit process,” said Premium Audit Team Leader DeAnne Misgen. “We’re continually striving to provide excellent service and add convenience for our customers.”
